Claim form must be completed and returned before the claim process can be started.
- Do not dispose of items claimed or repair items without authorization.
- Time limit for receipt of this form in nine months from the date of delivery.
- All transportation charges must be paid in full prior to claim settlement.
- Incomplete information may delay claim settlement.
- If claim includes missing items provide a complete description of these items.
- Provide detailed pictures of damages and clearly convey the extent of damage as well as the location on the items claimed.
- If items were packed make sure to note if the box/es were damaged and include pictures of the damaged box/es.
- If you get an estimate for repairs provide the estimate with your completed claim form and pictures.
All Ready Moving and Storage reserves the right to inspect any damaged items. Do not proceed with repairs or replacements until we have had the opportunity to examine your Loss and Damage claim form and determine the course of action to follow. Do not discard any damaged items without authorization.
If any items have been repaired, replaced or discarded before the claim process has been completed and authorized those items will be denied.