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Complete Guide to the City of Olympia Utilities

The Complete Guide to the City of Olympia Utilities (2024)

Last Updated on: 27th July 2023, 11:52 am

While moving to a new place opens new opportunities, fresh starts, and exciting adventures, there are still plenty of things you must remember to do along the way. Before you leave your previous home, you’ll need to get your new city of Olympia utilities set up to make sure they’re turned on when you arrive. Otherwise, you could end up spending your first night without water, electricity, or other necessary services.

As you plan your Olympia relocation, the following information will help you prepare the new location for your arrival. You’ll need to check with your new Olympia utility service providers, start new accounts, and learn how to pay your bills. Most bills for Olympia public utilities can be paid online, which can greatly simplify the process.

This guide includes advice on getting everything set up and the contact details you’ll need to get it done. While television and internet providers will generally transfer your current service to the new location without a problem, you should plan on getting city of Olympia utilities like water, sewer, and electricity set up before your move.

Olympia Electric | Puget Sound Energy

Olympia, WA electric services are powered by Puget Sound Energy, also known as PSE. Their website offers numerous features including outage information, payment arrangement options, recent updates, and more.

How to Set Up Electricity in Olympia

There are a couple of different ways you can get your Olympia electric turned on. The PSE website provides the ability to start or stop services online through a quick application process. Or you can give them a call via their customer service phone number at (888) 225-5773 to complete the steps with a representative.

Electric lineman working on power lines for City of Olympia utilities

As part of the process, a security deposit may be required to start your electric services. But new customers have three options to get it waived:

  • Sign up for AutoPay
  • Provide a Letter of Credit from a previous utility
  • Set a guarantor who will pay your bill (must be another PSE customer)

Paying Your Olympia Power Bill

Similar to setting up your services, there are also multiple ways to pay your electric Olympia utility bill. Pay over the phone by calling their customer service line, pay online through their website, pay in-person at one of the pay stations, or set up automatic payments. You can also pay by check, money order, or cashier’s check by mailing it to:

  • Puget Sound Energy
    P.O. Box 91269
    Bellevue, WA 98009-9269

City of Olympia Water

You can easily access your City of Olympia water utilities account and other information on the city’s utility billing website. The site includes details about the local water quality and the city’s water conservation program.

How to Set Up Water in Olympia

In order to start or stop your service, reach out to the City of Olympia Utility Billing at (360) 753-8340 then, select 0 to speak with a representative. You can call during regular hours from Monday to Friday between 8:00 am and 5:00 pm. If you need water shut-off in an emergency, you can use the city’s emergency shut-off services for a fee of $110.

Capital Lake in Olympia, WA for Water Utilities

Paying Your Olympia Water Bill

You can pay your Olympia water bill by setting up an automatic payment with the city or by sending a check in the mail. It is also possible to use your bank’s bill-pay services to avoid credit card fees. Or you can also go to city hall to pay in person.

The most convenient manual payment option is to pay through their website by logging into the online portal.

Can I Pay my Olympia Water Bill With a Credit Card?

The City of Olympia utility billing department also offers convenient options for paying with credit cards. You can do this online, over the phone, or in-person at City Hall. For debit cards, the city of Olympia accepts Visa and MasterCard. Olympia accepts MasterCard, Discover, and Visa if you are making a credit card payment. Residents should never mail cash, but cash can be used with in-person payments instead.

While the city allows credit card payments, they would prefer that people set up automatic payments through their bank or the city since it helps to save the city on card processing costs. Since these costs ultimately get paid by Olympia residents, choosing automatic payments instead can save everyone some money in the long run.

City of Olympia Sewer & Trash

The City of Olympia is currently working to update its sewer system. Because septic systems pose a risk to the city’s environment, Olympia has an incentive program for homeowners who want to switch to using the new system. The city also provides the necessary trash and recycling services.

How to Set Up Sewer Utilities, Trash, & Recycling

If you want to set up Olympia utility billing sewer services, call (360) 753-8340 during standard office hours. Then, press 0 to talk to someone in the Utility Billing department. You can always do this during your same phone for the water utilities.

City of Olympia Trash Services Garbage Truck

Setting up your Olympia trash and Olympia recycling services is as simple as visiting the city’s main “Garbage” page and checking for your scheduled pickup day and time. If your home doesn’t have garbage and recycling collection cans when you arrive, you’ll need to call (360) 753-8368 and choose option 2 to order new ones.

Paying Your Olympia Sewer, Trash, & Recycling Bill

All three of these services will also show up on your City of Olympia utility bill as separate charges, along with your water. You’ll be able to pay for them all together using the same process you chose for the water bill.

Important Contact Details for City of Olympia Utilities

Paying your bills, setting up an account, contacting customer service, and closing an account can all be done through the same utilities billing department with the City of Olympia, except for the electric bill. All of these activities can be done at City Hall if you’d like to visit the office. Olympia’s City Hall is located at 601 4th Avenue East, Olympia, WA 98501

How Can I Change My City of Olympia Utility Bill Mailing Address and Contact Information?

Staff members at Olympia’s City Hall can easily help you update your information. You can call the billing department at (360) 753-8340 to change the address listed on your standard bill. But on the other hand, if you need to update your dropbox account, dumpster, or solid waste services, you’ll want to call (360) 753-8217 instead.

Setting Up and Changing Your Olympia Utilities Is Easy

Getting your city of Olympia utilities set up doesn’t have to be difficult. Water, sewer, recycling, and trash are all handled by the City of Olympia, often allowing you to complete all of them with one quick phone call. Then, you can contact PSE to quickly set up your Olympia electric utilities as well.

With a little advance planning, you can get all of your services set up right away without a problem. Take the time to determine all the necessary Olympia utilities you need to get scheduled and make sure to get them taken care of before you move.

And speaking of relocating, All Ready Moving would love to help with your upcoming transition. Our professional crew of Olympia movers is fully prepared to assist with the process and will literally take the weight off your shoulders. Give us a call today at (360) 507-2447 to get more information or complete the Request a Quote form on this page for a free moving estimate!

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